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Help

What are my payment choices?


During the checkout process you may choose any of our current payment options (Visa, MasterCard, AMEX, PayPal) and continue to place your order. Please note that we will not ship your order until we receive payment from you.


When will my order ship and what are my shipping charges?


Shipping Rates

A U.S. Globe Corp. you pick how you want your order to be delivered to you: Standard, 2nd Day, or Next Day. It's whatever you prefer.

* Standard (2 -5 days Flat $6.95 for orders under $50.00///Orders over FREE DELIVERY

  2nd Day: CALL 1-888-874-5623 for price

  Next Day CALL 1-888-874-5623 for price

Same Day Shipping

All in-stock orders placed before 4:00 pm Eastern Time Monday through Friday ship that same day.

Package Tracking Numbers / Delivery Confirmation
Once your order ships, we will send you a Shipment Notification via email that evening. This notice will include the tracking or delivery confirmation number of your package and a link directing you to the carrier's website. Please allow up to one (1) business day for your tracking number to be uploaded into the carrier’s system.

You may also track your package by logging into our website - all information about your most recent order is available once you have logged in.




My Account

 

How do I create an account?

1) Click the "My Account/Order Status" link at the top left side of our site.
2) Enter your email address.
3) Select "I am a new customer".

Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private..


How do I edit my account information?


Click the "My Account/Order Status" link at the top right hand side of our site to edit your account information.


How much is my shipping?


Shipping Rates

At U.S. Globe Corp. you pick how you want your order to be delivered to you: Standard, 2nd Day, or Next Day. It's whatever you prefer.

* Standard (2 -5 days): $6.95 FLAT RATE for orders less than $50.00////Orders over $50.00 FREE SHIPPING

  2nd Day: CALL 1-888-874-5623 for price quote

  Next Day: CALL 1-888-874-5623 for price quote

Same Day Shipping

All in-stock orders placed before 4:00 pm Eastern Time Monday through Friday ship that same day.

Package Tracking Numbers / Delivery Confirmation
Once your order ships, we will send you a Shipment Notification via email that evening. This notice will include the tracking or delivery confirmation number of your package and a link directing you to the carrier's website. Please allow up to one (1) business day for your tracking number to be uploaded into the carrier’s system.

You may also track your package by logging into our website - all information about your most recent order is available once you have logged in.

*** I Forgot my Password? CALL 1-888-874-5623




Pricing and Billing

 


Do I have to pay sales tax?


A 8.625 sales tax will be charged to all customers in New York State, No sales tax will be charged to customers of other states.


I have a question on my charges?


Click the "My Account/Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.


I need a copy of my invoice.


Click the "My Account/Order Status" link at the top right hand side of our site to print invoices.


When will my credit appear on my account?


Credits usually take 7-10 business days from the time we receive your item(s).


When will my credit card be charged?


Your credit card will be charged within 24 hours prior to shipment of your item(s).

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